Cookie Policy

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website.

They allow websites to function correctly, remember your preferences and help website owners understand how visitors use their websites.

Cookies cannot access information stored elsewhere on your device and do not harm your computer.

Essential cookies are required for our website to function correctly and cannot be disabled through our website.

These cookies help to:

• Maintain website security
• Remember your cookie preferences
• Enable essential website functionality
• Support online booking sessions
• Protect against fraudulent activity

Because these cookies are necessary for the operation of the website, they do not require your consent.

We use Google Analytics to understand how visitors use our website so that we can continue to improve it.

Analytics cookies may collect anonymous information including:

• Pages visited
• Time spent on the website
• Browser type
• Device type
• Approximate location
• How visitors reached our website
• Website performance information

This information is anonymous and cannot be used to identify you personally.

You may choose whether or not to allow these cookies when you first visit our website.

Our hotel booking system is provided by FreeOnline.

When you make an online reservation, cookies may be used to:

• Maintain your booking session
• Remember information entered during the booking process
• Keep your connection secure
• Prevent duplicate bookings
• Help protect against fraudulent transactions

These cookies are essential for the booking system to operate correctly.

Online card payments are securely processed using Dojo.

Payment-related cookies may be used during the payment process to:

• Secure payment sessions
• Prevent fraudulent activity
• Complete card authorisation
• Maintain transaction integrity

The Caerwylan Hotel does not use these cookies to store your full payment card details.

Our website is built using WordPress, which uses functional cookies to help ensure the website operates correctly.

These cookies may remember settings such as your cookie preferences and improve the overall functionality of the website.

Our website may make use of trusted third-party services which may also place cookies on your device.

These services may include:

• Google Analytics
• FreeOnline Booking System
• Dojo Payment Services
• Google Maps
• Social media content where embedded

These third parties operate their own Privacy and Cookie Policies, which we recommend you review where appropriate.

Most internet browsers allow you to control cookies through your browser settings.

You can:

• View stored cookies
• Delete cookies
• Block all cookies
• Block cookies from specific websites
• Choose to receive notifications before cookies are stored

Please note that disabling certain cookies may affect the functionality of this website, particularly the online booking system.

Useful guidance can be found at:

https://www.aboutcookies.org

or

https://www.allaboutcookies.org

When you first visit our website you will be given the opportunity to accept or manage your cookie preferences.

You can update your preferences at any time using the cookie settings available on the website.

Our website may use cookies including, but not limited to:

Please note that the exact cookies used may change as our website, booking system and third-party services are updated.

We may update this Cookie Policy from time to time to reflect changes in legislation, technology or the services we use.

Any updates will be published on this page.

The Caerwylan Hotel
Beach Bank
Criccieth
Gwynedd
LL52 0HW

Telephone: 01766 522547

Email: reception@caerwylan.co.uk /  tonnau@caerwylan.co.uk

Website: www.caerwylan.co.uk /  www.tonnaurestaurant.com